At Natasha Digital Product, we sell 100% digital products, and we work hard to ensure every customer receives the correct files in good working condition.
Please read our Refund & Replacement Policy carefully before making a purchase.
All items sold on the website are digital downloads, such as:
Ebooks
Study materials
Business guides
Marketing resources
PDF bundles
Digital files via Google Drive / Download links
Since these products are downloadable and cannot be returned, our refund rules are different from physical goods.
Because digital products are instantly downloadable and shareable, we follow a strict no-refund policy once the product is delivered.
Refunds will NOT be provided if:
You purchased the product by mistake
You changed your mind
You thought the product was something else
You don’t have enough storage space or device compatibility
You expected extra content not mentioned on the website
You lost access due to your own deletion
Please check product details carefully before purchasing.
We provide a replacement or full refund only in the following genuine situations:
If you receive a different product from what you purchased.
If the file is damaged, corrupted, or not opening properly.
If money has been deducted from your account, but:
You did not receive an email
You did not get your download link
Access to Google Drive was not provided within 24 hours
If you were charged more than once for the same product.
To process your request, you must provide:
Order ID
Payment proof (screenshot)
Email used for purchase
Issue description
Screenshot/video of the problem (if applicable)
We may take 24–48 hours to verify and resolve the issue.
You can contact us directly at:
Subject line example: “Refund Request – Order ID #12345”
Our team will verify your request and respond as soon as possible.
Once access to the file has been provided, it is your responsibility to:
Download and save the file
Keep a backup
Avoid sharing or distributing (violates terms)
We cannot resend files after an extended period unless proof of purchase is shown.
We strictly do not offer refunds if:
You shared the digital product publicly
You distributed the product illegally
You requested a refund after downloading the product successfully
Drive access shows multiple downloads from unauthorized locations
Such actions may lead to account suspension or legal action.
We reserve the right to modify or update this Refund Policy at any time.
Any changes will be displayed with a “Last Updated” date.
For any payment or download issue, please contact:
📧 @natasharastogi2@gmail.com
🌐 www.natashadigitalproduct.com
We are here to help and ensure you have a smooth experience with our digital products.